Refunds & Revisions Policy
At Collage Tune, every song and video we create is a one-of-a-kind keepsake designed just for you. Because each piece is custom-made using your photos, stories, and questionnaire, all sales are final once work begins. Unlike physical products, custom digital goods cannot be “returned.”
Why We Don’t Offer Refunds
Our creations are custom and permanent. Once your personal song and video are produced, they cannot be resold or reused for anyone else. To ensure fairness and honesty, we maintain a no-refund policy. This protects the integrity of our work and prevents misuse of our creative process.
Our Commitment to Your Satisfaction
Although refunds are not possible, we want you to feel confident and supported:
Your package includes up to 3 rounds of edits to your song, your video, or both.
Edits may include lyric adjustments, tone or pacing tweaks, photo order changes, captions, or transitions.
Our goal is to bring your vision to life and work closely with you until it feels right.
How to Use Your Edit Rounds Effectively
Review your first draft carefully.
Collect your feedback into one clear list of changes.
Submit your list, and we’ll make the updates.
This process ensures we can give you the best results while respecting your time and ours.
If Something Goes Wrong
If there’s ever a technical issue (such as a broken file, corrupted download, or hosting error), we’ll correct it promptly at no cost.
If you need to change your order before we begin production, contact us immediately, and we’ll do our best to accommodate.
A Note From The Trends Collective
Collage Tune is part of The Trends Collective, a company built on ethics, creativity, and high vibrations. We believe in being transparent, honest, and upfront with every customer. Our promise is to deliver something meaningful that celebrates your story with love, artistry, and care.
✉️ Questions?
If you have questions before ordering, please contact us at support@thetrendscollective.com. We’ll be happy to guide you.
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@thetrendscollective.com